United has axed its New York route from Shannon Airport for the winter

The airline said the move was due to low demand during the off-peak period.

By Patrick Flynn

SHANNON AIRPORT OFFICIALS are “disappointed” with the news that US airline United will suspend operations on its New York route for the winter months.

The carrier currently operates a daily service from the mid-west airport to Newark in New Jersey, a short distance from New York.

The airline has confirmed however that the service will be suspended from 26 November 26 to 10 March because of a drop in demand.

While management at Shannon have expressed disappointment at the news, the airport still operated the highest number of transatlantic services in 17 years in 2017.

United had operated the only year-round service from Shannon to New York until earlier this month when Irish-based low-cost carrier Norwegian Air International entered the market.

Norwegian Air International will now be the only airline to serve New York during the period of January to March 2018. The carrier will fly between Shannon and Stewart International Airport, about 110km north of New York.

A spokesman for United said the airline would suspend its service “in response to a seasonal reduction in market demand”. The service will resume in March.

“We will contact customers with bookings for flights during the service suspension to either offer them alternative travel plans or provide refunds. We apologise for any inconvenience caused,” the carrier said.


A Shannon Airport spokesman said: “We are disappointed by United’s decision to reduce its Shannon/New York service for the winter period. United have operated services at Shannon since 1999 and are a core and valued customer.

“We remain very committed to working with them and our other airline partners to continue to provide services and access to key markets. Maximising the potential for Shannon will continue to be a priority,” the spokesperson concluded.

Shannon Airport’s passenger numbers increased just under 2% between 2015 and 2016, compared to an 11.3% rise at Dublin Airport and a 7.8% increase at Cork.

Additional reporting Peter Bodkin.

Sign up to our newsletter to receive a regular digest of Fora’s top articles delivered to your inbox.